Supplier follow up email pack for user controlled sending

Choose the message that fits one unresolved supplier evidence question. Clarify scope or period, value meaning or basis, version relationships, availability, or a possible authorised route for an existing restricted record. Replace placeholders with verified details, keep only unanswered questions and review before deciding to send. The permissions choice asks about a possible route; it does not request restricted content or approve sharing.

Procurement and sustainability teams can use this editable pack when a supplier reply leaves one evidence question unresolved. It contains five short email templates, a scenario chooser and a shared review checklist in Word and plain-text formats.

Choose the situation that matches the gap

• Scope or period mismatch: ask which part of the returned evidence supports the request.

• Unclear value: ask for the missing unit, definition or preparation basis and source.

• Conflicting or revised versions: ask which response is current and how the records relate.

• Unavailable or unprepared evidence: ask what exists and what work or clarification remains.

• Existing restricted record: ask whether the authorised owner can consider an approval-dependent evidence route.

Edit and review one message

Replace every bracketed placeholder with verified details from the actual request and reply. Keep only unanswered questions. Review the recipient, sender, facts, audience, permissions and any attachments, then make the sending decision yourself.

The pack sets no deadline, makes no delivery promise and does not send or schedule messages. Retain replies with the original request. A reply may resolve a question while the evidence still needs review before use.

T023-supplier-follow-up-email-pack.docx

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T023-supplier-follow-up-email-pack.txt

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